Learn more about care for Seniors in:
Private Homes
Retirement Homes
Nursing Homes
Hospitals

Care for Seniors in private homes:

People often ask us how they’ll know when it’s time to move a senior to a Retirement or Nursing home.

The reality is, that with the proper care, even seniors with quite significant care needs can usually remain at home - providing the care is supervised by experienced and knowledgeable professionals. Many Seniors, given the choice, would prefer to stay in their home.

Eldercare Home Health can provide the following at home: short term senior care – after a medical procedure for example, ongoing - long term senior care, and palliative senior care (often working with the Palliative Outreach Team).

At Eldercare Home Health, all care is Case Managed and supervised by a Registered Nurse - at no additional charge.

Your situation is unique. When you call, we will want to understand the challenges you are facing so that we can be of help.

Below are the steps we take when arranging care for Seniors in private homes, condominiums and apartments.

1. During the initial phone inquiry we’ll ask:

• Who you are calling about (friend, relative etc.), their age, recent health issues, mobility, medications, where they’re located (we currently provide care throughout the GTA), and if they live in a condo, bungalow or multi story house (which can impact their mobility etc.)
• What has brought you to the point where you think this person needs care - has there been recent physical change such as a rapid loss of weight, a fall(s), surgery, a sudden change in cognitive status etc.
• What your key concerns are and what would you like the outcome to be.
• If the Senior requiring care is “on board” and prepared to accept care? If the Senior requiring care is competent.
• How soon you want to have care in place.
• And more.

  Most often a Registered Nurse will be available to talk with when you call. If none is available, a Registered Nurse will review the notes taken when you first called, and call you to follow up within one hour.

2. Assessment by a Registered Nurse.

• If you and the Registered Nurse (see above) agree that it would be helpful to go the next step, a no-charge, no-obligation on site assessment will be arranged. This assessment allows the Registered Nurse to meet with the Senior requiring care and assess their condition from a Registered Nurse in the community point of View
• The assessment also provides an opportunity for you and the Client, or anyone else involved in care decisions, to ask additional questions.

  All assessments are conducted by a Registered Nurse.

3. Care plan - proposed by the Registered Nurse:

• The plan will include identifying desired outcomes and the responsibilities of the caregivers.
•  The Nurse will propose a schedule for care, including duration and frequency of shifts.
• A Registered Nurse will be assigned to Case Manage all care. The Registered Nurse will be your key contact person and will be involved with selecting the appropriate caregivers and supervising all care. She will also personally visit the Client on a regular basis
• The Registered Nurse Case Manager will liaise with the Client’s Doctor(s), Pharmacist and other healthcare professionals, coordinate the care we provide, and advocate for our Client.

  There is no added fee for Case Management by the Registered Nurse

 4. The care agreement:

• You will be asked to sign a care agreement that, in essence, says that you are hiring us to provide care and have agreed to our rate ($22.84 plus HST per hour*. There is no additional fee for the involvement of the RN Case Manager).
• You are not locked into a set number of weeks or number of hours per week (minimum shift is 4 hours)
• Invoices can be paid by cheque or electronically through any of the major banks.

5. Care begins:

• With the agreement signed the assigned Registered Nurse Case Manager will identify caregivers with the appropriate skill set, personality and availability, schedule staff and implement the plan of care.
• You can relax. All our caregivers are employees of Eldercare Home Health. All staff are insured, bonded and covered by WSIB. We handle all payroll, government remittances etc.

  Note: For Clients who have also been able to access care through their Community Care Access Center (CCAC) - we will coordinate the care Eldercare Home Health provides so that it complements this care. Care for Seniors through CCAC is usually focused on bathing, and from our experience, is generally offered as 1 - 2, one hour shifts per week.

  *Rates subject to change.