Providing quality senior care means hiring terrific Nurses.
We’re hiring, again.
And it is an exciting time. It means that our company is growing and that our concept of quality senior care is an important and necessary one.
But interviewing for the Registered Nurse Case Manager role is incredibly challenging.
It is a time that I am reminded of how difficult it is to be faced with the task of meeting nurses who are just not, well….professional.
It’s very discouraging and frankly very difficult for me to understand.
Right from the start, things often do not go very well and probably 90% of the Registered Nurse applicants could be dismissed before ever sitting down for the interview.
Nurses, let me give you a piece of advice: showing up for an interview wearing a baggy polyester scoop neck shirt and a flowery skirt with flip-flops will not put you first in line for a professional nursing position of any kind. Definitely not one with Eldercare Home Health.
Here are a few pointers on how to score a good first impression.
Overdo it on the first interview. Look like you own the position you are applying for. Don’t make it a stretch for the interviewer to imagine you in the role.
Demonstrate Good Attitude During your interview, don’t talk about all of the failings of the places you’ve worked, unless you are going to follow it up with how you worked diligently to turn things around. Identifying and complaining about poor practices only shows that you have the critical assessment skills to recognize problems but not the commitment or strength of character to intervene and do something about it.
Definitely doesn’t work for us.
Be On Time or early:
Show up on time – even if it means arriving early, walking the neighborhood, cooling your heels with a newspaper and a coffee at the local coffee shop. Almost nothing makes me angrier than people who do not show up on time for an appointment. It shows poor planning and a blatant disregard and disrespect for other people’s time. It is my practice to refuse to interview candidates who are late – and that is true for those applying for any role in the company.
And we don’t give them a second chance either.
The business relationship is about business:
Many applicants address me very casually – like we’re neighbors or chums something – I may also be educated as a Nurse but I’m not your new best friend. I’m the President of an established company and your potential new boss.
Do your homework:
Some Nurses arrive without having done their homework. Most in fact. They haven’t bothered to research the position offered or the company doing the offering. Haven’t visited the website or looked at competitors in the industry. Some applicants simply ignore the details of the job description and state rather annoyingly that they feel they can easily handle the job responsibilities, despite not ever having had any experience doing anything remotely similar.
The company does not exist to make your life easier:
Don’t talk about winding down from the demanding pace of your current position in order to now enjoy a more leisurely pace. Don’t talk about your social life, troubles with your home life, break-ups, family responsibilities, personal setbacks or other personal details that have had an impact on your past job performance or career choices.
It’s gotten to the point that I truly dread the process of recruiting Registered Nurses and I wonder if the universities and colleges offering Nursing education shouldn’t also offer classes in “Being a Professional Nurse”.
This kind of professional grooming for Nurses might go a long way in bringing Nurses and Nursing knowledge to the political decision making table and helping Canada make good health care decisions for its population. Nurses have long lamented that in many health care settings, they are not considered equal partners with other health care professionals. If Nurses want to stand shoulder to shoulder with other decision makers, then Nurses have got to present themselves as professionals.
A professional presents herself in the most positive light:
Research the position offered. Demonstrate that you know something about the company and the industry. Dress as though you already practice in that setting. Be on time. Use business etiquette when addressing other professionals. Begin and end with a firm handshake. Make eye contact. Be positive.
If these behaviours are all second nature to you and if you are a Registered Nurse with at least five years of experience and enhanced education focused on senior care (for us that means people over 70 years old), please email me (and remember to include a proper cover letter and resume).
We’ve got a very rewarding position and an exciting career opportunity in nursing waiting for you.
This is part 1 of a series on Professionalism in Nursing. My next piece will address Professionalism in the workplace. Stay tuned!
See the follow up post on professionalism in nursing
Lisa Wiseman RN BScN GNC(C)
Eldercare Home Health Inc