Senior care in Hospital

Need senior care for an elderly parent who is in the hospital or is about to be discharged home? We can help...

Don't settle for just a hospital "sitter".

Get real PSW care that's actively managed by a Registered Nurse at no added charge.

The Registered Nurse will also advocate for your elderly parent while they are in the hospital.

And when it's time to go home, we'll help with your parent’s discharge, and care at home as well – to reduce the chance of having to return to the hospital.

We provide care to elderly clients at North York General Hospital, Sunnybrook Health Sciences Centre, Toronto General Hospital, Toronto Rehabilitation Hospital Toronto Western Hospital, Mount Sinai Hospital and most of the other hospitals in the GTA

RN case managed PSW elder care in hospital - much more than a hospital sitter

Eldercare Home Health provides senior care in Hospitals. We can also help with discharge and senior care at home.

Crisis or planned hospital stay, we’re here for you.

The two most common scenarios we come across are; seniors who have found themselves in the hospital as the result of a sudden crisis, and seniors who are in the hospital as the result of planned surgery (a planned hospital stay). In both cases, having supplemental care while in the hospital, can make a real difference.

Crisis:

Often seniors who have found themselves in the hospital as the result of a crisis are completely unprepared for the stress, anxiety and confusion that they initially experience.

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Communication can be challenging. Seniors and their families often find it difficult to understand what is going on, who is supposed to be doing what, and when. It is at this time of crisis that they realize that the medical community is a world unto itself; with its own way of doing things, its own schedule and its own language.

Eldercare Home Health caregivers can assist hospitalized clients with timely visits to the bathroom, showering, dressing, walking and eating. They can provide companionship and mental stimulation. They can also communicate concerns to the hospital staff and our own Registered Nurses, to help ensure action is taken when required.

Knowing a caregiver is on site can also provide the reassurance families need, so that they themselves, can take a break.

It is important for families to understand that there are people at the hospital who can help. A Social Worker can help you understand what is going on, what your options are and what to expect. Your Social Worker can also, when the time comes, help you access resources in preparation for discharge.

Eldercare Home Health has been a trusted resource to Social Workers in hospitals throughout the GTA since 1995. We understand the hospital environment and the many challenges. We can help both during the hospital stay as well as with the discharge and return home.

Planned hospital stay:

Seniors who have planned surgery often know that they will need help during their recovery, but sometimes underestimate just how much help they’ll actually need.

The majority of seniors who have spouses, have spouses who are a similar age to them. Depending on the type of surgery, recovery can take weeks. It can be exhausting helping someone 24 hours a day during this period and an 87 year old taking care of a 91 year old is a recipe for trouble – we can end up with two patients instead of one.

Having the right care in place at the right time can help prevent problems, ensure the client is safe, reduce the hospital stay and speed recovery.

Eldercare Home Health caregivers can assist hospitalized clients with timely visits to the bathroom, showering, dressing, walking and eating. They can provide companionship and mental stimulation. They can also communicate concerns to the hospital staff and our own Registered Nurses, to help ensure action is taken when required.

Below are the steps Eldercare Home Health takes when arranging care for seniors in the hospital and for those being discharged home.

Step 1 – During the initial phone inquiry we’ll ask:

  • Who you are calling about (friend, relative etc.), their age, recent health issues, mobility, medications, (we currently provide care throughout the GTA) and the name of the Retirement Home or Residence.
  • If there has been a recent physical change such as a rapid loss of weight, a fall(s), surgery, a sudden change in cognitive status etc.
  • What your key concerns are and what would you like the outcome to be.
  • If the senior requiring care is competent and “on board” – prepared to accept care?
  • How soon you want to have care in place. And more.

Most often a Registered Nurse will be available to talk with when you call. If none is available, a Registered Nurse will review the notes taken when you first called, and call you to follow up within one hour.

Step 2 – Assessment by a Registered Nurse:

  • If you and the Registered Nurse (see above) agree that it would be helpful to go the next step, a no-charge, no-obligation on site assessment will be arranged.
  • This assessment allows the Registered Nurse to meet with the senior requiring care and assess their condition from a Registered Nurse in the community point of view.
  • The Nurse will often talk with the Social Worker and other members of the hospital team to ensure that she has as complete a picture of the situation as possible.
  • The assessment also provides an opportunity for you and the family, or anyone else involved in care decisions to have any questions they might have, answered.

Note: All assessments are conducted by a Registered Nurse.

Step 3 – Care plan – proposed by the Registered Nurse:

  • The plan will include identifying desired outcomes and the responsibilities of the caregivers.
  • The Nurse will propose a schedule for care, including duration and frequency of shifts.
  • A Registered Nurse will be assigned to case manage all care. The Registered Nurse will be your key contact person and will be involved with selecting the appropriate caregivers and supervising all care. She will also personally visit the client on a regular basis.
  • The Registered Nurse Case Manager will liaise with the client’s Doctor(s), Pharmacist and other healthcare professionals, coordinate the care we provide, and advocate for our client.

There is no added fee for Case Management by the Registered Nurse.

Step 4 – The care agreement:

  • You will be asked to sign a care agreement that, in essence, says that you are hiring us to provide care and have agreed to our rate. There is no additional fee for the involvement of the RN Case Manager.
  • You are not locked into a set number of weeks or number of hours per week (although the minimum for an individual shift is 4 hours).
  • Invoices can be paid by cheque or electronically through any of the major banks.

Step 5 – The care begins:

  • With the agreement signed the Registered Nurse Case Manager will identify caregivers with the appropriate skill set, personality and availability, schedule staff and implement the plan of care.
  • You can relax. All our caregivers are employees of Eldercare Home Health. All staff are insured, bonded and covered by WSIB. We handle all payroll, government remittances etc.

FREE assessment by a Registered NurseCall Now! 416 482-8292

Don't want things to get worse?
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In summary:  Eldercare Home Health can provide supplemental senior care while your parent is in hospital. We can also help with your parent’s discharge and care at home – to reduce the chance of having to return to the hospital.

Note: For clients who have also been able to access care through their Community Care Access Center (CCAC). We will coordinate the care Eldercare Home Health provides so that it complements this care. Care through CCAC is usually focused on bathing and, from our experience, is generally offered as 1 – 2 one hour shifts per week.

If someone you know requires elder care in hospital, please call us at 416 482-8292 or email.